Overview - Credit Memos

The Credit Memo feature is part of Parts Management. It allows you to create a record of parts or miscellaneous charges that have been returned to a vendor. You can create a credit memo after an invoice has been created. Credit memos have an initial status of Pending that indicates items to be returned when you have selected to manually acknowledge credit memos. Credit memos with a status of Acknowledged indicate that the returned item has been picked up by the vendor.